Account Related

No Account (End-User) | Escalation to Admin
Support Category: Account Related >> No Account Specialist Notes: This ticket template is to be used to escalate account creation requests, sp...
Wed, 12 Nov, 2025 at 8:22 AM
No Account (Administrators) | Procedure
Support Category: Account Related >> No Account             Specialist Notes: This information outlines how to process tickets submitted by admi...
Tue, 11 Nov, 2025 at 9:29 AM
Inactive Account | Escalation to Admins
Support Category: Account Related >> Inactive Account Specialist Notes: Standard Response: Hello Eisai University Administrators, Can yo...
Wed, 17 Sep, 2025 at 5:24 AM
Deactivation Request | Escalation to Admins
Support Category: Account Related >> Deactivation Request Specialist Notes: Standard Response: Hello Eisai University Administrators, Ca...
Mon, 20 Oct, 2025 at 4:47 AM
Merging Accounts | Escalation to Admins
Support Category: Transcript >> Transcript Merge Specialist Notes: Standard Response: Hello Eisai University Administrators, Can you a...
Mon, 20 Oct, 2025 at 4:47 AM
Account Info Update Request | Escalation to Admins
Support Category: Account Related >> Account Info Update Request Specialist Notes: Standard Response: Hello Eisai University Administrators,...
Mon, 20 Oct, 2025 at 4:46 AM