Support Category: Account Related >> Inactive Account


Specialist Notes:


Standard Response:


Hello Eisai University Administrators,


Can you assist us with the following issue, please?


Requester Name: 

Requester Email Address: 


Issue: User Account | Inactive Account


Summary: Currently, the account for [REQUESTER'S FIRST NAME] is inactive which is preventing him/her access. Would you be able to assist with reactivating the  account for the him/her?


Additional Information:


Please advise - thank you in advance and have a pleasant day!