Account Related

No Account
Support Category: User Account | No Account Specialist Notes: Internal (global) employees' accounts are created manually. There are (2) scenario...
Mon, 10 Nov, 2025 at 10:28 PM
Inactive Account
Support Category: User Account | Inactive Account Specialist Notes: We do not expect to receive reactivation requests, but if you do, please create ...
Mon, 15 Sep, 2025 at 4:03 PM
Deactivation Request
Support Category: User Account | Deactivation Request Specialist Notes: We do not expect to receive deactivation requests, but if you do, please cr...
Mon, 15 Sep, 2025 at 4:04 PM
Merging Accounts
Support Category: Transcript | Merge Specialist Notes: Should a user have multiple accounts, please create a ticket. Your ticket should list all acc...
Mon, 15 Sep, 2025 at 4:06 PM
User Account | Account Info Update Request
Support Category: User Account | Account Info Update Request Specialist Notes: To update any incorrect account information, please create a ticket....
Mon, 15 Sep, 2025 at 4:08 PM
Admin Access Request
Support Category: Admin Assistance Specialist Notes: Kindly create a ticket for any user who's requesting admin permissions. Apart from the nam...
Mon, 15 Sep, 2025 at 4:09 PM