This template can be applied when someone else contacts Live Support on behalf of another user who is in need of assistance. This will be used to reach out to the user in need of assistance.

We hope this email finds you well!

We are reaching out to you on behalf of [INITIAL PERSON] who notified us of your [ISSUE/INQUIRY/REQUEST]. [BODY] We're looking forward to your response and assisting you further.

Have a pleasant day!

Sincerely,