Please enter any additional information or attach screenshots. For example:

- Emails the user may have received that prompts them to take the training.

- Any error message, please request and attached a screenshot.

Hello Eisai University Administrators,

Can you assist us with the inquiry, please?

Requester Name: 

Requester Email Address: 

Inquiry: Course Information Inquiry | Availability

Training Title: [ENTER NAME OF TRAINING]

Summary: [REQUESTER'S FIRST NAME] contacted End-User Support reporting that they do not have access to this course. Would it be possible to provide the user with access to the training? 

Additional Information: 

1. What's your job role/title?

- [ANSWER]

2. Could you provide the name of your department?

- [ANSWER]

3. Can you provide the name of your supervisor?

- [ANSWER]

Please advise - thank you in advance and have a pleasant day!