Support Category:


Specialist Notes:


Instructions to disable pop-up blockers. Updated instructions based on changes in Chrome on Android devices.


Standard Response:


To disable your pop-up blocker, please follow these steps:


1. Open the 'Google Chrome' app on your device.

2. To the right of the address bar, tap the 3 vertical dot then 'Settings'.

3. Tap 'Permissions' and then 'Pop-ups and redirects'.

4. Turn off 'Pop-ups and redirects'.