Specialist Notes:


Support Category: ILT | Completion Request


Users will be granted completion for attending the entire training session. If a user inquires about a Live Training that has not been marked complete, we may escalate it to the Administrator.


Standard Response:


Thank you for your patience while I looked into this for you. It shows that your Live Training has not been marked complete yet, please allow me a few moments while I create a ticket so we can escalate it to the Administrators for assistance/processing.