| Support Category: Course Information Inquiry | Availability |
| Specialist Notes: |
At this time, the catalog will allow all users to self-enroll into courses. Should a user not be able to access or locate a course, please escalate.
| Standard Response: |
We will need to escalate a request for further assistance with getting access to the training. For your ticket, could you provide us with the following information:
1. What's your job role/title?
2. Could you provide the name of your department?
3. Can you provide the name of your supervisor?