Specialist Notes:

 

Instructions to allow popups and images. Updated instructions based on changes in Microsoft Edge Version 120.



Standard Response:


To allow the necessary settings in Microsoft Edge, kindly follow the instructions below:

1. Go to your [LMS NAME] Home Page.
2. While on your [LMS NAME] Home Page, click on the Lock Icon on the left in the URL/Address Bar and to the right of the Refresh Icon (⟳). 
3. A drop-down will appear, click on 'Permissions for this site' from the drop-down. 
4. A new tab will open which will be the site settings for the training site. 
5. Locate the settings: 
   - Images
   - Pop-ups and redirects
6. Change both settings to 'Allow'
7. Close the settings tab. 
8. You will be prompted to reload the page. Click on 'Refresh' 
9. Relaunch your course.

Let me know if this resolves your issue. I am standing by.