Specialist Notes: 


Instructions to allow cookies. Updated instructions based on changes in Mozilla Firefox Version 147.


Standard Response: 


To enable cookies in Mozilla Firefox, please follow the instructions below:

1. From Mozilla Firefox, open the Application Menu ☰ and select ‘Settings.’



2. Select ‘Privacy & Security’ panel. 

3. From ‘Enhanced Tracking Protection’ section, select ‘Custom.’


4. Uncheck ‘Cookies’ box to allow all cookies.

Please let us know if the issue was resolved. I’m standing by.